Following the addition of the new site subdomain last week, some members have reported login problems.

http://clubhouse.windrushtri.co.uk

If you are currently unable to login or facing a repeating loop when attempting too, please first try using a different browser *ideally one you haven't used for accessing the windrush site before.

You may need to clear the browser cache of sessions and cookies related to the Windrush site if still facing problems logging in.

Please contact us at info@windrushtri.co.uk if unable to getting in after following these steps & we'll try to help.

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If you are UNABLE to SIGN in, follow paul's instructions above ^^

Hi Paul

For those of us less tech savvy, how do I "clear the browser cache of sessions and cookies related to the Windrush site" and is it the same for a computer as for my phone? I'm having trouble logging in through Chrome and my phone at the moment.

Thanks!

Not sure what you did but I can now access the site from work. *thumbs up*

Hi Claire

Please follow the instructions below for chrome

https://support.google.com/accounts/answer/32050?hl=en

If your phone is using chrome also please clear both the computer and it first before attempting to login with either

Browser caches are dynamic so will clear on themselves eventually, it might start working by itself like for Rory

clear them if you cant wait

Thanks Paul



paul said:

Hi Claire

Please follow the instructions below for chrome

https://support.google.com/accounts/answer/32050?hl=en

If your phone is using chrome also please clear both the computer and it first before attempting to login with either

Browser caches are dynamic so will clear on themselves eventually, it might start working by itself like for Rory

clear them if you cant wait

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